All cancellations must be in writing and submitted to Info@HousingConsultantsofAmerica.com. Cancellations received before 5 days prior to the training date are subject to a charge of 25% of the registration fees for administrative costs. Cancellations received 4 days (or less) prior to the training date, forfeit the training fee and will receive no refund. No exceptions. Replacements by colleagues, i.e. transfer of the registration at no extra cost, and rescheduling are welcomed. Rescheduling can only be done once and must be done in writing, a minimum of 2 days prior to training. Rescheduling more than once will incur a $75 administrative fee per occurrence.