An affordable housing client came to Housing Consultants of America facing a serious compliance challenge: 90 overdue LIHTC layered recertifications and an approaching deadline to complete the work before annual reporting was due.
The property's existing team was working hard to manage day-to-day operations, but the recertification backlog had become too large to resolve without additional experienced support. With annual reporting approaching, the client needed more than advice—they needed qualified professionals onsite who could immediately begin working through the backlog.
The Challenge
The property was facing:
- 90 late LIHTC layered recertifications
- A rapidly approaching annual reporting deadline
- A significant compliance backlog
- Limited internal capacity to complete the outstanding work
- The need for experienced affordable housing professionals who could step in quickly
Allowing the backlog to continue was not an option. The client needed a focused recovery plan and enough experienced personnel to execute it.
The HCA Solution
Housing Consultants of America deployed a four-person team onsite for four weeks.
Rather than placing additional pressure on the property's existing staff, HCA's consultants focused on systematically moving the outstanding recertifications toward completion.
The team organized and prioritized the backlog, worked through outstanding documentation and certification requirements, addressed file issues, and maintained a steady workflow throughout the four-week engagement.
Because the property involved layered LIHTC requirements, accuracy was just as important as speed. The objective wasn't simply to make the backlog disappear—it was to complete the work correctly while helping the property regain control of its certification workload.
The Results:
90
Late LIHTC Layered Recertifications Completed
4
HCA Team Members Deployed Onsite
4 Weeks
Onsite Recovery Engagement
100%
Of the Identified 90-File Backlog Completed
And the team didn't stop when the backlog reached zero.
HCA completed all 90 outstanding recertifications and had enough remaining capacity to begin working ahead on upcoming certifications before the onsite engagement ended.
The property went from trying to catch up before a critical annual reporting deadline to beginning to get ahead of its recertification workload.
From Backlogged to Moving Forward
This engagement demonstrates why temporary affordable housing staffing can be so valuable when a property falls behind.
A large recertification backlog can be difficult to eliminate when the same onsite employees responsible for catching up are also responsible for residents, leasing, compliance, reporting and everyday property operations.
HCA provided a dedicated team with a defined objective, allowing the property to address the immediate backlog without relying exclusively on already-stretched onsite staff.
Within four weeks, the client's immediate problem had changed dramatically:
90 late recertifications became zero—and the team began working ahead.
Facing a Recertification Backlog?
Whether your property is 10, 50, 90 or 100+ recertifications behind, waiting can make the problem larger.
Housing Consultants of America provides temporary onsite and remote affordable housing support for properties facing recertification backlogs, staffing shortages, compliance challenges and approaching deadlines.
Need one consultant or an entire team? HCA can deploy experienced professionals to help your property get caught up, organized and moving forward.
Behind on Recertifications? Let's Fix the Backlog.
Contact Housing Consultants of America to discuss temporary HUD & LIHTC staffing and recertification backlog recovery support.